Terms and Conditions
WEQ4U GROUP HOLDINGS (PTY) AND ALL ITS SUBSIDIARY COMPANIES NAMELY: WEQ4U (PTY) LTD, WEQ4U KWA-ZULU NATAL (PTY) LTD, WEQ4U CAPE TOWN (PTY) LTD, WEQ4U WEST RAND (PTY) LTD, WEQ4U VALHALLA (PTY) LTD BANK DISCLAIMER:
Fraudsters are using phishing emails to steal usernames and passwords, allowing them to hack business accounts to access quotations and/or invoices. They then change the bank details on the documents and send it for payment. Please note that our bank account details have not changed and in the event that it does, you will never be notified thereof by email or other electronic correspondence. WEQ4U will not accept liability for any loss for incorrect payments.
Terms and Conditions:
a) All quotations are payable in advance before the commencement of processing any transactions, unless otherwise agreed with between the client and WEQ4U (Pty) Ltd.
b) WEQ4U will not be held responsible for any additional amounts charged by the Licensing Department, be it in the form of additional licensing fees, traffic infringements and any overdue penalties for other vehicles owned by the client.
c) Should the Licensing Department automatically charge any outstanding money due by the client when issuing the documents, the money is immediately payable to WEQ4U (Pty) Ltd when collecting or before the dispatch of the documents.
d) An invoice will be issued for full and final payment when the transaction is completed. Any additional funds payable by the client will then be payable immediately and any refunds due to the client will also be payable immediately by WEQ4U (Pty) Ltd.
e) No documents will be released until all outstanding amounts are paid in full on collection, unless otherwise agreed with between the client and WEQ4U (Pty) Ltd.
f) WEQ4U (Pty) Ltd reserves the right to suspend the client’s account should the account payment terms not be met.
g) If the client should fail to object to any item/s appearing on WEQ4U (Pty) Ltd statement of account within 14 days of the date of receival of statements, the account shall be deemed to be in order. The applicant shall not hold back payment of their account due to items under reconciliation.
h) In the event of the applicant defaulting in making payment of any amount that has become due and owing, then the full balance outstanding (whether due or not) will become due and payable without notice to the client.
i) Unless the context otherwise requires, the words importing the singular shall include the plural and vice versa, a natural person shall include an artificial person and vice versa, and one gender shall include the other and vice versa.
j) Until such time as the customer has paid the full value of their invoice/account in full in respect of any services paid for, the documents shall remain vested in WEQ4U (Pty) Ltd. WEQ4U (Pty) Ltd shall in its sole discretion, without notice to the applicant, be entitled to reverse the transactions which have not been paid for and/or dealer stock the vehicle. The costs of the re-registration onto the client’s name shall be at the Clients own cost. The applicant hereby waives any right it may have for any refunds from WEQ4U (Pty) Ltd.
k) WEQ4U (PTY) Ltd cannot cancel any transactions already submitted to the relevant departments.
l) Service fees are non-refundable for submitted transactions, even if the transaction could not be completed due to reasons provided by the Licensing Department i.e.: other outstanding motor vehicles, enforcement orders, outstanding roadworthy certificates, monies payable to the Licencing Department, including drivers licences not being ready for collection for whatsover reason.
m) Additional service fees will be charged should WEQ4U (Pty) Ltd have to re-submit the transactions for processing.
n) The client agrees that WEQ4U will put an administration mark on the clients ID number and on the vehicle should any outstanding amounts not be paid to WEQ4U. The administration mark will be lifted as soon as the final payment is settled. The administration mark will block the client’s profile and will prevent any transactions to be done.
